User – As a user, you have basic access to most of the itracMarketer application. This includes the ability to: create/send email campaigns, create/edit user email templates, tasks, workflows, reports, among others.

Manager – As a manager, you have access to special reports related to the activity of other users and accounts such as:

• Event summary
• Account history
• User history
• Task summary
• Traffic reports

Template admin – users with the role of Template Admin can manage company email templates. This means that they can add/edit/remove templates from the ‘Corporate’ folder in the email templates page

Admin – Admin users have additional access to various parts of the itracMarketer application. Here’s a complete list of the pages that they have ‘admin’ access to:

• Edit / add / delete users page
• Edit / add / delete accounts page
• Edit company details (name, phone, address, email address, etc)
• Can view all forms in the company
• Create user groups
• Edit company default event score values (e.g. contact score for visiting web page, opening emails, clicking emails, etc)