Introducing itracMarketer’s new Knowledge Centre!

Wondering how to get started on itracMarketer? 

Have a question about how email campaigns work?

Need help figuring out templates?

Well, you now have a great new resource to rely on – the Knowledge Centre. Here you’ll find articles, videos and other resources to help you navigate itracMarketer.

Knowledge Centre


Search our Knowledge Centre articles for information on itracMarketer features and tools. We provide detailed instructions on how to use each and every feature available in your itrac dashboard. To easily find the information you are looking for, use the search bar to find all articles related to your topic of choice.

Additionally, we’ve broken down the article categories into the following topics:

  • Set up Tools
  • Using the Dashboard Tiles
  • CASL Compliance Tools
  • Managing Lists
  • Managing Reports
  • Marketing Tools
  • com Integration
  • User guides

Video library

Within a selection of articles, you can watch video tutorials for the most frequently used tools in itracMarketer. Follow along with the step by step videos and learn at your own pace.

In the Knowledge Centre, we cover: Getting Started – Part I, Getting Started – Part II, How to Create a Template, How to Create an Email Campaign, How to Create a Web Form, How to Create a Workflow.

Locate our Getting Started and How-to Videos in our Video Library as well.

Getting Started

Are you a new user to itracMarketer or simply need a refresher? We’ve got you covered with our Getting Started articles and Getting Started Video Series on the Knowledge Centre.

We help you navigate logging in, configuring your navigation bar and dashboard tiles, and using the quick menu bar.

Be sure to read and view this content to get up and running on itracMarketer quickly!


Want to partake in hands-on training? Sign up for one of our bi-monthly webinar training sessions. We have two classes: Beginner and Advanced. Each webinar is 1 hour long and held on the second and last Wednesday of each month at 3 pm EST.

In our Beginner class, we review: List Management, iProfile, Templates and Email Campaigns

In our Advanced class, we review: CASL Compliance Centre, Web Forms, Automation and Reports

Hold a spot for yourself or your team or view our webinar schedule.

Coming soon to the Knowledge Centre! Stay tuned for our pre-recorded webinar videos.


 Take a look at our most frequently asked questions about itracMarketer. The Knowledge Centre FAQ is a compilation of informative articles on common questions from our users.

Contact us

 Need a human? You can reach out to us via email and phone. You can also fill out our Contact Form on the Knowledge Centre and we will get in touch with you directly.